Service provider identity
Strategy to Knowledge Office for Communications and Information Technology operates STK Lite and is the service provider, contracting party and entity responsible for fulfilling orders.
The provider profile above lists the legal name, unified national number, headquarters and support channels, and states that the business is not subject to VAT according to the Zakat, Tax and Customs Authority notice, so VAT is not added to prices. Live payments are not enabled until these details match the payment provider’s records and relevant official sources. Images and unofficial websites are not accepted as verification.
Transaction status
Customers can configure a service, create an order with a private reference, then proceed to Moyasar’s secure payment form or an installment option when available. STK Lite does not receive or store card numbers or verification codes.
When available for an order, installment payments are offered through Tabby or Tamara. Payment takes place on the provider’s website following its approval. STK Lite verifies the transaction with the provider before marking the order as paid, and eligible refunds are processed through the same provider.
The current payment environment appears in the provider profile above. Test payments do not charge real money. Live payments are enabled only after the relevant payment provider account is activated and business details and contact channels are verified.
When live payments are enabled, the final amount appears before payment, with no VAT added because the business is not subject to it according to the Zakat, Tax and Customs Authority notice. Work starts only after the customer’s chosen provider (Moyasar, or Tabby or Tamara for installments) confirms the transaction and STK Lite verifies it.
Contact and complaints
Approved contact channels appear in the provider profile above. Send service enquiries to info@stk.sa and support requests or complaints to support@stk.sa. We acknowledge complaints within one business day and provide an initial response or request for further information within two business days.