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A clearly scoped digital service

User experience audit

STK Lite audits one digital journey in websites and apps in Saudi Arabia, reviewing usability, responsiveness, accessibility and clarity of the intended action.

Prices from
Price before discount 3,400 SARPrice after discount 2,550 SARNational Day offer: Save 25%
Estimated delivery
4 business days

National Day offer: a 25% discount applies to the whole order, including scope add-ons.

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What is included in User experience audit?

A focused audit of one digital journey covering usability, responsiveness, accessibility and conversion clarity.

  • Review screen sequences, instructions and decision points in the chosen journey.
  • Check mobile responsiveness and visual clarity of text and actions.
  • Identify basic accessibility barriers and errors preventing task completion.
  • A concise report prioritizing findings by impact and remediation priority.

Available add-ons for User experience audit

The audit diagnoses one journey without implementation. These additions deepen the findings and help your team act on them.

  • Proposed fix designsSuggested for this service

    Price before discount 1,600 SARPrice after discount 1,200 SAR

    We design proposed solutions for the top three findings as high-fidelity Figma screens, with one revision round. Development and changes to your existing product are excluded.

    Additional time: one business day

  • Findings presentation sessionSuggested for this service

    Price before discount 500 SARPrice after discount 375 SAR

    A recorded 60-minute remote session to explain findings and priorities to your team and answer questions, within one week of report delivery.

  • WCAG 2.2 accessibility review

    Price before discount 1,200 SARPrice after discount 900 SAR

    We review the same journey against WCAG 2.2 AA using a screen reader, keyboard, contrast and form checks, with prioritized findings. This is a review, not compliance certification.

    Additional time: one business day

  • Journey page speed review

    Price before discount 700 SARPrice after discount 525 SAR

    We measure mobile Core Web Vitals for the journey’s pages using lab tools and real-user data when available, with prioritized fixes. Implementing improvements is excluded.

  • Additional journey audit

    Price before discount 1,800 SARPrice after discount 1,350 SAR

    We review a second journey in the same product, such as registration after checkout, using the same method and add its findings and priorities to the same report. This adds two business days to delivery.

    Additional time: two business days

  • Comparison with two competitors

    Price before discount 900 SARPrice after discount 675 SAR

    We compare your journey with the same journey at two competitors you choose, identifying useful practices and gaps using only their publicly available interfaces.

  • Journey testing with five users

    Price before discount 2,400 SARPrice after discount 1,800 SAR

    We run five moderated remote sessions where target users complete journey tasks and summarize observations in the report. Your business nominates participants. Participant incentives are excluded.

    Additional time: two business days

  • Arabic and English versionDelivery language option

    Price before discount 900 SARPrice after discount 675 SAR

    The complete audit report in Arabic and English for sharing with a multilingual team

Choose add-ons in the order form to see their effect on the estimated price and delivery time before submitting. The crossed-out price is the price before the National Day offer. The discount applies once to the order total. Third-party fees, accounts and subscriptions are excluded unless the add-on description states otherwise.

Choose add-ons in the order form

Who is this service for? User experience audit?

For live websites and apps where users struggle with registration, ordering, payment or contact. Also suitable for teams needing a prioritized fix list before redesign or development.

The audit provides diagnosis and prioritized fixes. Implementing changes requires a separate development scope agreed after report review.

What should you prepare before ordering?

  • A link to the current version and dedicated test credentials through a secure channel.
  • Define the journey to review and the user’s expected outcome.
  • Known issues or recurring support messages related to the journey.

How do you order from STK Lite?

  1. Choose the service and adjust the options to your needs.
  2. Review the estimated price and timeline before adding contact details.
  3. Submit the order to receive a private tracking reference and access code.
  4. The team reviews scope with you before starting work or proceeding to payment.

Frequently asked questions about User experience audit

What is the starting cost of User experience audit?

The estimated cost starts at 2,550 SAR under National Day offer, a 25% discount from 3,400 SAR. The price changes when you select available service add-ons or priority delivery. The full estimate appears before you submit the order.

How long does User experience audit take?

The estimated base-scope timeline is 4 business days after scope approval and receipt of the required materials. Changes to requirements or delayed inputs may affect delivery.

How do I order User experience audit from STK Lite?

Open the order form, review the service and options, enter your contact details and accept the policies. After submission, you will receive a private reference to track your order.